Signs And Their Meaning

Sign For Menu
Sign For Edit
Sign For Edit
Sign For Add
Sign For Archive
Sign For Export Data
Sign For Sort
Sign For Filter
Sign For Notification
Sign For Restore
Additional Menu
EMUI
Sign For Mailing PDF

Signalization

Progress Signalization

It is easy to show the progress on Project or Work Order with signalling. You can choose between signalling colour options.

  • Open Menu
  • Go to Project or Work Order in edit view where you can choose appropriate progress signalling colour.
  • Click Save
  • Project or Work Order banner's colour will change to selected colour.

Toolbar

In Control+ you have a general toolbar visible in all the pages of the system

From toolbar, you can choose menu

Go to dashboard by clicking the Control+ logo

From toolbar right side, you can change language.


From toolbar right side, you can also see notifications.


From toolbar right most side, you can access quick dropdown menu where you can easily change active company, access your profile or manage Announcements.


From toolbar beside Control+ logo, you have another dropdown menu from which you can access company sections.


Notes are available all over the system. To save an entered note click SAVE.

Working with multiple tabs at one time

It is simply to work with multiple tabs at one time.

  • Open Menu and move to the choice and click on right button to get option Open link in new tab.

Moving Through The System

Moving through system is possible in multiple ways.

  • Open Menu and click on the button of your choice.

  • Move to upper and lower level by clicking on the active link level that you would like to pick.

Active Links

If a text is colored in Red, then it is link, which can be clicked! By clicking on the link, you can go to its respective page and see the details.

Creating An Account

Why Control+ account?

For using the Services of Control+ you need to sign up Control+ account.
Your account keeps everything that you need on the device in hand, whether you use a computer or mobile device.

Sign Up

For using the services of Control+ you need to sign up an account.

  • Go to the Control+ app.controlplus.io page and click Sign up.
  • Enter the desired data Name, Email and Password.
  • Click Sign Up.

Shortly after signing up you will receive approving email for verification. Verify your account and then you can Log in to the system Control+.

Log In

To be able to use our various Services you need to LOG IN to Control+.

  • In the Log in page at app.controlplus.io enter needed data: email address and password.

    If you select Remember me in check box you can save your password on your device. Next time your password will be automatically entered.

  • Click Log In.

Forgot/Reset Password

If you forgot your password, follow these steps to get into your account.

  • When in Log In page, click .
  • Enter your email and click Send.

You will get an email with link where you can go to the reset password page and type a new password.

If the reset password doesn't work

Changing settings in your account can result in problems with log in and resetting password might not work.

Please check issues below:

  • Your profile might be temporarily blocked

If you get a message that your profile is temporarily blocked, we may either have detected some fraudulent use of your account or maybe it is due to non-payment.

After Logging In to the system. You'll see the Control+ Dashboard

.

Notice the yellow bar. Complete your profile by clicking the "here" link in yellow bar as shown below to remove the warning message and continue forward.

Your profile data can be later managed in My profile. In My Profile you can update your information (name, contact info, email…).

Creating A Company

Once you complete your profile. You can then create the company from Dashboard by clicking the button in Dashboard page as shown below.

You can also go to companies page to create company. Links to companies, dashboard can also be accesses via main menu at the top left side of the page.

  • You'll then be forwarded to the company create page. Enter information about your Company: Company name and Location.

  • Click Save

Transfer Company Ownership

You can transfer your company ownership to another credential.

  • Open Menu click Settings. In Settings page, look for Transfer Ownership section.
  • Select User from list whom you want to transfer and click Transfer, the account ownership will be transferd to selected user.

Edit Your Profile

In the right corner at main toolbar click on dropdown button with your name and a Small Menu will appear.

  • Click My Profile

  • Three tabs are available; General, Email and Password.
  • On Email Tab, you can change main email that is needed for communication with system and also for logging in to system Control+.
  • On Password Tab, password for entering the system can be changed.

Manage Company Data And Create Multiple Companies

Company Data can be inserted, monitored and updated in My Companies section.

You can create multiple Company accounts. (This is good option to use to create Company Branches)

  • Open Menu.
  • Click My Companies to go to Companies section or click Create to directly go to new company creation page.

  • If you clicked My Companies button to go to Companies section, click to go to company creation page. Fill the form and click save.
  • After creating company, you will be directed to the Companies page. Click Make Active button to activate your company.

Activation will allow you to work on an active Company.



If you have multiple company accounts, you can easily change it in Profile menu by clicking the desired Company name or Activate it in Companies section.

Dashboard

Dashboard can be accessed from anywhere by going to Menu and clicking the .

Dashboard is view where you can see all important data at one place. Projects, Work orders, Plans and Announcements. With click on every cards and info boxes, you will enter into the selected category.

Company Users

To add a New User to the Company you need to send an Invitation.

  • Open Menu and click Users button. You will then see the Users section as shown below.

  • Click to invite a New User to the Company.

  • Enter Email address to send the invitation link.
  • You can Assign the User permissions by selecting a UserGroup that the user will belong to.
  • Click Invite User button.

Manage Company Users

Users can easily be updated or archived by using buttons.

Use the search bar as shown below for searching.

Archived Users will be unable to connect to Company account.

User Permissions can be managed by assigning UserGroups to the user. Read more about that in Creating Group Permissions.

Printing and Exporting Users

User lists can be Exported to multiple types: Csv, Excel, PDF or it can be Printed out.

Click to open dropdown menu and click

Usergroups and Permissions

In the system Permissions are managed using USERGROUPS.

By assigning users to usergroup with limited permissions, users can be given permissions from the usergroup.

In the system there are already set up three User groups with default permissions. You can chose to use those of create your own usergroups

  • ADMINISTRATOR
  • POWER USER
  • USER

Permissions Explanation

GENERAL

Edit Company Profile User is able to edit Company Profile
Manage Subscription User is able to Manage Subscription
Access Support Ticket User can Access to Support Tickets
Send Support Ticket User can send Support Ticket, To be able to Send Support Ticket user should have also permission Access Support Ticket
Manage User Groups User can add, edit and archive User Groups
Manage Contact Organization User can add, edit and archive Contact Organization
Edit Company Settings User can Edit Company Settings
Access Audit Trails User can Access Audit Trails
Invite Users User can invite other Users
Manage Organizational Structure User can add, edit and archive levels of Organizational Structure
Manage Teams User can add, edit and archive Teams
Manage Code Generator User can define Code Generating
Edit Users User can edit other Users
Manage Contacts User can add, edit or archive Contacts
Manage Announcements User can add, edit or archive Announcements
 

PROJECT

Manage Proposal User can add, edit or archive Proposal
Approve Project User can approve Project
Manage Project User can edit Project
Manage All Projects User can edit all Projects
 

WORKORDER

View Work Order User can only view Work Order
Manage Work Order User can add, edit and archive Work Order
Manage all Work Orders User can add, edit and archive all Work Orders
Approve Work Order User can approve Work Order to finish
 

PLAN

Manage Planning Periods User can add, edit or archive Planning Periods

Creating New User group

By creating User group, you will be able to set Group Permissions for Users.

  • Open Menu and click on Users and go to Usergroups.
  • Click to create a new User group.
  • Set Group permissions.
  • Put the User into a Group (the user will get group permissions).

Edit User group permissions

If you want to change already set permissions to user groups, click and enable or disable one of the available permissions.

Archive User groups

If you do not want to use any User groups any more, you can easily archive them.

  • Click the Archive button
  • The Archived user group will disappear from User groups screen and it will be saved in Archived Items.

Restore User groups

  • To Restore Archived items, go to Archived Items

  • Click to Restore the user group.
  • The Restored user group will be available in User groups.

Teams

Create New Team

Teams are groups of selected Users. To create a New team, follow steps below:

  • Open Menu and click on Teams button.
  • Click to create a new Team.
  • Add team Members (Team members are added from Users list).
  • Click Save.

Edit Team

Team members can be added or removed from a team by clicking the Edit Team button

Contacts

In the system Control+ you can create Central Company Contacts lists. It is possible to create two types of contacts lists; Contacts and Contact Organization

Create New Contact Item

  • Open Menu and click on Contacts button.
  • Click to create a new Contact item.
  • Enter name and other informations.
  • Click Save.

Create New Contact Organization Item

  • Open Menu and click on Contacts button.
  • In the Contacts section, click Organization button. You'll be in Contact Organization section.
  • Click to create a new Organization item.
  • Enter Company Name and other information. Item Old Code is the Code from the existing code system and it is for Integrations Purposes.
  • If Foreign is enabled then VAT Identification Number can be left empty. (By default VAT Identification Number is set to obligatory but you can also make VAT Identification Number optional from Settings page.)
  • Click Save.

VAT Identification Number

VAT Identification Number prevents doubling of data, which can lead to incorrect reports. We suggest that you keep it Obligatory.

To make VAT Identification Number Obligatory, follow steps below:

  • Open Menu and click Settings button.
  • Make sure the check box is enabled in VAT Identification Number Obligatory for Contact Organizations.


  • Click Update.

Edit, Disable and Archive Contacts Item

  • To Edit Item use button.
  • To Disable Item click Edit Icon and uncheck the check box named "Enable" and click Save.
  • To Archive Item use button.

Export and Print Contacts

Contacts can be Exported or Printed out with a click on standard export button

Import Contacts

Contacts can be imported from existing system via various files. To import, follow steps below:

  • Use Menu button in Contacts page to click Import button as shown below.

  • Click the Download Organization Structure File HERE and the Structure file will be downloaded to your device.

  • Fill in the Structure File with your Contacts.
  • After filling the contacts list in the downloaded file, Use "Choose File" button to select the prepared Structure File and click IMPORT.
  • Contacts from prepared Structure file will be inserted into the Control+ Contacts list.

Organizational Structure

System is designed to enable three levels of organizational structures.

  • First level is Program.
  • Second level is Category.
  • Third level is Group.

Adding new Program, Category or Group

  • Open Menu and click on Organizational Structure button and select Program, Category, or Group.
  • Click to create a new Item.
  • Enter title and other informations.
  • Click Save.

Edit or Archive Program, Category or Group

  • To Edit Item use button.
  • To Archive Item use button.
  • To Restore item, goto and click the restore button

Generating Codes

In the system Control+ it is possible to Automatically generate custom codes or Manually enter codes for different Items (Projects, Work Orders, Contacts…)

  • Open Menu and click on Settings button.
  • Under Code Formatting select Manual for manually inserting Codes or Automatic for a custom made algorithm to automatically generate Codes.
  • Click Update.

Defining Algorithm for Automatic Generating Codes

  • After enabling Automatic Code Formatting, a new menu Code Generator will appear in the toolbar as shown below.

    In Code Generation you can define definition how the system will generate Code for specific Items.

  • Click and select the desired algorithm to generate code. Maximum possible combination is 5 different field combinations.

For example: If you choose under Text: PR and then auto generated number like below, your first project when approved will get number: PR0000001.

Projects

Projects can be created in Projects section

Projects List is available in the form of Project Cards

On projects cards important information are seen:

  • Title and Code
  • Phase
  • Client
  • Program
  • Need Attention
  • Re Plan
  • Re Open
  • Overdue
  • Terminated
  • Progress signaling

Filters and Search

Filter is possible by:

  • Menu:
    • All
    • Ongoing, projects in phase planning and execution
    • Finished
    • Terminated
  • Flag
  • State
  • Program

>

To use filter

  • Select on desired Filter dropdown.
  • Click the choice to be filtered by.

To search items, put the keyword in the search area and click Enter key.

Add New Project

  • Open Menu and click on Projects button.
  • Click to create a new Project.
  • Enter title.
  • Click Create.

EDIT and SHOW view of project

By default, when you go tp Project page, first you enter into SHOW view. The most important information about Project is seen all in one place.

Only Users with "Manage Project" permission can go to EDIT view of project using the button and manage it.

Export and Printing Project List

Projects list can be Exported or Printed out by clicking on standard export button

Moving through system is also possible by clicking to the level you would like to go.



Project Signalization

In Project, two types of signaling are available.

Progress Signalization

Needs Special Attention

  • Go to Project Edit View
  • Choose Progress signaling to pick the Flag Color or Enable/Disable Needs Special Attention

Iteration Report

In every stage of Project after starting, there is an Iteration History Report available. Click View to open the Iteration History Report.

Project can be managed through four phases

  • Initiation
  • Planning
  • Execution
  • Closure

Project Phase Changing

  • Initial to Planning, the Project needs to be Approved. Click
  • Planning to Execution, the Project needs to be Started. Click
  • Execution to Re Plan the Project, needs to be Re planned. Click
  • Execution to Close, the Project needs to be Finished. Click
  • Only Projects in Execution can be Terminated. Click
  • Close to Execution, the Project needs to be Reopened. Click
  • Only Projects in Initial phase can be Archived. Click

Phase: INITIATION

This stage is Project Proposal all needed information will help to become good decision about project providing.

In this stage a project is neither approved nor started. The Project do not have code at this stage.

Project proposal can have information below:

  • General Info
  • Dates
  • Project Representatives
  • Client Info
  • Budget & Cost Benefit Analysis
  • Methodologies, Rules & Other Estimations

General Info

In this area are basic information about project:

  • Title
  • Statement of Project, statement of Work (SOW)

Companies have different Organizational structures. In the system Control+ it is possible to use three (3) level of organizational structures:

  • Program: If the Project will a be part of Company Program or Department it can be selected here.
  • Work Category: If the Project is a part of Category it can be selected here.
  • Work Group: If the Project belongs to a Group it can be selected here.

To be able to use Company’s Organizational Structure it needs to be first defined in the section Settings!!!

Dates

Here you can enter the initial estimated dates for the project. Start and End dates are automatically recorded by the system as you go through different phases of the project.

Project Representatives

  • It should have the name of Project manager to give him/her the authority to direct the project.
  • Project Deputy is thought to be deputy in case of Project Manager’s absence.
  • Project Sponsor (Sponsor is the person who is responsible for approving the completion of the project and making sure that it meets the requirements).
  • Commercial representative (person from company who is usually responsible for selling).


Client Info

  • Client Organisation: if the project has client than here is a place to put Client.
  • Client Contact
  • Customer representative (it is a person who represents the customer).

Budget & Cost-Benefit Analysis

Here, you can enter the overall budget of project along with other calculations and estimations that are necessary for the project

Methodologies, Rules & Other Estimations

Here, you can enter:

  • Business Needs: if the project has client than here is a place to put Client.
  • Hight Level Requirements
  • Hight Level Objectives
  • Market Research
  • Project Method
  • Quality Estimation
  • Rules Of Communication


Project Team Tab

Proposed Project Team members can be added in Project Proposal. Team members can be changed anytime.

  • On the Project go to Team Tab
  • Three options for managing Team members are available:

    • Add New Team member (a new team member has to be chosen from Users list).
    • Add Existing Team (Team has to be chosen from Team list)
    • Save Team (Selected Team members in the project can be saved as Team to Team list).
  • To add a team meber, click New Team Member button.
  • Enter the information and click Add Member button.

    550


Project Milestones Tab

Project Milestones can already be defined in the Initial stage and can be changed till they do not have depended Payments or Work Orders.

  • In the Project go to Milestone Tab
  • Click Add New Milestone button
  • Enter needed information.
  • Click Add Milestone.


Milestones Management

In Action bar there you can Edit milestone with click , you can Complete milestone by clicking and the State will turn to Completed. With milestone can be Deleted.


Payments Tab

In the Payments Tab you can track Payments on the Project

  • In the Project go to Payments Tab
  • Click Add New Entry button
  • Enter needed information.
  • Click Add Entry.


Contracts Tab

If Project has a Contract, you can upload it into the system in Contract Area

  • In the Project go to Contract Tab
  • Click Add New Contract button
  • Enter needed information.
  • Choose File and Upload the Contract document.
  • Click Add Contract.


Risks Tab

Risk estimation can be done in project in Risk Tab

  • In the Project go to Risk Tab
  • Click Add New Risk button
  • Enter needed information.
  • Click Add Risk.

You can learn more about Risk management in our webinars!


Files Tab

In the Files Tab other Project documents can be uploaded.

  • In the Project go to Files Tab
  • Click Add New File button
  • Select file to upload
  • Click Upload.


Submit For Approval

To get to Planning Phase the project proposal needs to be SUBMITTED and APPROVED. For approving, the Submitted for Approval button needs to be clicked.

The approving authorities will get a notification that Project is waiting for approval. Approving authorities will need to ACCEPT or DENY the Project Proposal.

Once the project is approved it cannot be archived but it can be Terminated.

Termination of Project is controlled by authority who needs to ACCEPT or DENY the Terminations of the Projects!!


Phase: PLANNING

When the Proposal is Approved, it goes to Planning Phase.

In the planning stage you can plan project in details. When plan is finished the project can be stated with START PROJECT button

If there is a need to change Planned values, it can be improved with Re Plan button and going to Planning Phase again.

Workorder Tab

This is Exception.

In the Workorders Tab, you can see workorders which are added to the project.

But in this phase they cannot be created directly from Project. Option to create a New Work Order directly from Projects is available in Phase: Execution.

Phase: EXECUTION

After Start, project is officially running and phase Execution begins.

The Project has now a Project Code!!

In this stage the Workorders can be created and managed directly from Projects.

Workorders Tab

  • On the Project go to Workorder Tab.
  • Click Add New Workorder.
  • Enter Title and click Save.
  • The workorder will be created and you will be redirected to the created Workorder's page.

Re-Plan Project Data

Planned project data can be changed multiple times. Use option REPLAN and change your data.

  • In the Execution Phase of Project click button
  • Enter the Reason for Re-planning.
  • The Project will go to Planning phase where it will be possible to make data changes.
  • When Re-planning is finished click RESTART button. The Project will be set with new data and go back to Execution.

Original data is saved and all Re-planned Iterations can be seen in Iteration History Report.

Phase: CLOSING

Finishing project is the last stage. The project can be Finished with Finish Project button.

  • When the Project is in Execution phase, to finish Project click button.
  • The Project will go to phase CLOSING. At this phase managing project data is disabled.
  • Finished Project can be Reopened.
  • To Re-open Project click button. The project will go back to the Execution stage. Project can be reopened multiple times.

Workorders

Workorders can be created at:

  • Open Menu
  • Click Workorders button

The Workorders section will appear. Workorders list is available in the view of Cards. On Work Order Card important information and signs are seen.

Workorder Signs

For easy management and work organization, we use some signs for visual communication.


Progress Signaling Flag

It is the progress color. The Progress color can be changed on Workorder Edit View.

  • Open Menu button.
  • Click on the Workorder Card that you want to goto.
  • Click Edit button
  • Select your choice and click Save

Workorder is Lead

  • Go to Workorder.
  • Click Edit button
  • Enable Lead checkbox.
  • The workorder will get a star

Workorder Type

The system know four workorder types:

  • Regular - RW
  • Change Request - CR
  • Defect Repair - DR
  • Preventive Action - PA

To change the type you need to:

  • Open Menu button.
  • Click on the Workorder Card that you want to goto.
  • Click Edit button
  • Select your type and click Save

Overdue Workorders

When the workorder is Overdue. The clock sign will go red in color indicating overdue state.

EMUI

Sometimes pictures speak more than words. For easier communication in team you can choose EMUI on Work Order. Specific EMUI will put signal maybe additional help is needed, maybe not all issues have been considered, maybe it is emergency … Also Custom made EMUI are possible.

Only user with permission to manage can change EMUI on Work Order.

  • Open Menu button.
  • Click on the Workorder Card that you want to goto.
  • Click Edit button
  • Select EMUI of your choice and click Save

Chat and Comment Area

In SHOW view, at the bottom, there is also a Chat Area where you can communicate with other team members who are working on a specific Work order.

Comments are possible to add: click to Add a New Comment on Work Order.

Emailing Workorder PDF

Work Order can be send by Email. The Work Order will be sent as a PDF attachment.

  • Go to Workorder and click
  • Enter Data or Select it from List of Values.
  • If you want to get a copy to your email, enable check box Send Me Copy.
  • Click Send.

Filters and Search

Filtering is possible by:

  • Flag
  • Status
  • Type

  • Select the desired filter type.
  • On the dropdown menu, click the option to be filtered by.

In Search area put key word to search for and click GO!

EDIT and SHOW views of Workorder

By default, when you go on Work Order, first you enter into SHOW view. The most important information from Workorder are seen there.

Only User with Manage Permission can go to EDIT view of workorder by clicking button.

Workorders can be formed in multiple ways like:

  • Workorder belongs to Project
  • Independent Workorder
  • Workorder template
  • Workorder's Copy

Workorder belongs to Project

To Create a New Work Order from Project Area.

  • Open Menu
  • Go to Projects.
  • In Project go to the Workorder Tab,
  • Click Add New Work Order.
  • Enter title and click Save.

To Create a New Work Order and connect it to the Project.

  • Open Menu
  • Go to Workorders.
  • To create New Workorder click .
  • Enter Title and Select Project that Work Order will belong to.
  • CLick Save.

Independent Workorders - Without Project Dependency

Independent workorders are Standalone Workorders that do not belong to any Project.

Independent Work Orders can act as:

  • Ongoing Operations or
  • Simple Projects

Create Independent Workorder

  • Open Menu
  • Go to Workorders.
  • To create New Workorder click .
  • Enter Title leaving Project part EMPTY.
  • Enter other information like save as template, create from template, etc as needed.
  • Click Save.

Create New Work Order acting like Simple Project

The Lead Work Order is Responsible for all Dependent Work Orders. In this case Lead is acting as a simple Project.

  • Open Menu
  • Go to Workorders.
  • To create New Workorder click .
  • Enter Title and informations as required.
  • CLick Save.
  • You will be redirected to Edit view of the created Work Order.
  • Enable Lead check box.
  • Select Sub-workorders from already existing workorder or click button to add new workorder directly as sub-workorder.
  • Click Save.
  • Workorder will get the sign in main card

Workorder Template

Work Orders can be saved as a Template.

  • Open Menu
  • Go to Workorders.
  • To create New Workorder click .
  • To create from existing Template, simply select a template from the list.
  • To create a template, simply enable Save as template option.
  • CLick Save.

Templates are available at Templates section

  • Open Menu
  • Go to Workorders section
  • Click Workorder Dropdown Menu Button click on Templates


Workorder Copy

Every Created Workorder can be Copied.

  • On Workorder Card go to the right corner menu and click Duplicate.
  • The Workorder will copy.

Archive / Resrote Workorder

Workorders can be Archived.

Archive is possible only in state Pending.

  • On Work Order Card go to the right corner menu and click Archive.
  • The Work Order will Archive.
  • To Restore open Menu on Work Order section.
  • Select Archived Items.
  • Choose the Work Order to Restore and click .
  • The Work Order will be restored back to normal in the Work Order Section.

WORKORDER STATES

State: Pending

When Work Order is created is in state Pending. You need to put minimum required information (planned dates and responsible person) that Work Order can be Started.

State: Running (Started)

Work Order can be Started with Start button . In this state Work Order can be fully managed.

State: Finished and Terminated

Started Work Order can be Finished or Terminated.

For Finishing

  • Click FINISH
  • Choose between Accept or Reject.
  • >

  • To finish click ACCEPT. Finished Work Order can not be changed.
  • Otherway click REJECT and the project will progress in state RUNNING.

For Termination

  • Click TERMINATE
  • Enter Reason for Termination
  • Choose between Accept or Reject.
  • To Terminate click ACCEPT.
  • Otherway click REJECT and the project will progress in state RUNNING.

State: Reopen

Only Finished workorder can be Re-opened

  • Goto Finished workorder.
  • Click Re-open button
  • Workorder card will have Sign Re-Open (RE) .

Workorder EDITING

  • Open Menu
  • Click Workorders button.
  • Select a workorder from the list.
  • You will see the SHOW view of the workorder.
  • Editing is always possible with Edit button

Code Field

Codes of Work Orders can be generated Automatically or you can enter it Manually. If the Code generation is set to Automatic then it will be generated otherwise it is Manual.

For Automatic set Code generation, you need to go to Settings area.

After you set Code Formatting on Automatic you need to set up Generating algorithm.

  • Open Menu
  • Click Settings button
  • Go to Code Generator Tab
  • Click on WORKORDER and set up the Series.

Description

The Centre of Work Order is Description Field.

You can create varieties of Work Order customized on your need in description field. It can be customized and created as template so it is simple to use multiple time.

Managing Lead & Dependency

Work Orders can be dependent from each other. They can act as some kind of simple Project.

Dependency is managed in Edit view

  • Is Lead Work order – if the Work order is acting like lead that mean that Lead is responsible for Dependent Sub Work orders.
  • Sub Work orders are work order that are belong to Lead Work order. With you can create new dependent Work Order from this point.
  • Dependency – In this field you put reference to Work orders that Sub Work orders are dependent from.

Plans Tab

At Plans tab you will be able to see how Work Order is plan to work through Planning period.

  • Open Menu
  • Go to Work Order and open Plans Tab

Files Tab

In the Files Tab other Working documentation can be uploaded.

  • In the Work Order go to Files Tab.
  • Click Add New File
  • Choose a File.
  • Click Upload.

Plans

System Control + allow you to Plan Work for defined Planning Period.

  • First you need to open Plan period for which you will Plan work. Planning work means adding Work Orders into Planed period.
  • The length of period for which you will plan is regulated with Start and End date.
    For example:
    Month plan - If you are planning for month May Start Date need to be from 1 May till 31 May.
    Week plan – If you are planning for week Start Date should be from Monday till Friday.
    Quarter - If you are planning for Quarter Start Date Should be from January till end of March.
  • Planning period can be also shorter or longer. You can regulate planning period with between Start Date and End Date.
  • Adding Work Orders into open planning period is possible until Start Date begins. When the Start Date begins the Realization starts and Planning for that period is closed.
    Adding Work Orders into Closed planning period is not possible.
  • After Planning period is Closed the Reporting Period Starts.
    Reporting period is open till Report End Date.
    Reporting Hours Worked is allowed until Report End Date in the period, this way of reporting is Realization.


Opening A Planning Period

  • Open Menu
  • Goto Plans.
  • Click button to Add New Planning Period.
  • Enter all required informations.
  • Click Save.

Editing planning period is possible by clicking button.

To Archive planning period, click dropdown menu at the side of the plan card as shown below.

Adding Workorder To Planning Period

  • Open Menu .
  • Go to Plans.
  • Chose Plan period that you like to add Work Orders and click on it.
  • You will enter the selected Plan period where you can plan your work.

  • Click button to plan a workorder for this planning period.

  • Select Workorder to be added and enter Hour Planned.
  • Click Save.
  • After planning period has started, Hour Worked will be possible to enter until the end of Reporting period.

Updating Hours Worked – Realization on Workorders

When planning period is closed the real work begin and from that point forward reporting is possible.

  • Open Menu Menu .
  • Go to Plans.
  • Chose Plan period that you like to Report worked hours for Workorders and click on it.
  • Click Edit button on Workorder to Report Hours Worked.

  • Enter the Hours Worked on the Workorder.

  • Click Update button.

Audit Trails

All changes Create, Update and Delete made in the system Control+ are recorded in Audit Trails.

  • Open Menu
  • Go to Audit Trails.
  • Enter in the details for Filter.
  • Click Search.

You can use Filters for selecting the views. Filtering is possible by:

  • Start Date
  • End Date
  • Keyword
  • Fast filtering with enabling check box.
    • All
    • Project
    • Work Order
    • Plan

Announcements

If you like to put Announcements to the Company Users, then:

  • Open Menu
  • Go on Announcements.
  • Click and add New Announcement.

  • Enter data needed. You can also upload multiple attachments.
  • Click Save.
  • All Company users will get Notification and they are able to see the Announcement.

Notifications

Notifications appears in Notifications Box.

Notification box has Bell

When the Bell is colored RED then there is New Notification for You.

To see the Notification click on Bell and select View all notifications.

Mark all as read will disable Red Bell without reading the Notification.

Support

In this section:

  • You can communicate with Us via Tickets.
  • Find all about System and how to Use it in User Guide.
  • Read Frequently Asked Questions, FAQ.

How to communicate with us?

  • Open Menu
  • Go to Support.
  • Click on Ticket
  • Pres and add new Ticket.
  • Enter the information as required.
  • Click Save.

We will try to response on your Ticket as soon as it possible.

When we response on your Ticket, you will get Notification.

To see the Response:

  • Open Menu
  • Go to Support click on Tickets.
  • Search your Ticket and click to view, new response should be posted.

Reply on Ticket:

  • Open Menu
  • Go to Support click on Tickets.
  • Search your Ticket and click on it.
  • Write your reply into Reply area and click Your Reply will be sent to support team.

User Guide

To find information about system Control+ and how to use it you need to go to User Guide.

  • Open Menu
  • Go to Support.
  • Click on User Guide

FAQ - Frequently asked questions

In this section we put most Frequently asked questions.